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Privacy Policy

Last Updated: March 15, 2025

Expert Cleaning Services Melbourne (ABN: 20001541) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://assadoes.com or use our cleaning services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our website. This helps us:

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

2.2 Business Operations

2.3 Marketing and Communications

2.4 Legal Compliance

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we undergo a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information when required by law or in response to:

3.4 With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights

Under Australian Privacy Principles (APPs) and applicable privacy laws, you have the following rights regarding your personal information:

5.1 Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

5.2 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.

5.3 Opt-Out of Marketing

You can unsubscribe from our marketing communications at any time by:

5.4 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5 Complaints

If you believe we have breached your privacy rights, you have the right to lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

6. Third-Party Websites and Services

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary depending on the type of information and purpose:

9. International Data Transfers

While we primarily operate within Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Google Ads and Analytics

We use Google Ads and Google Analytics to advertise our services and analyze website traffic. These services use cookies and similar technologies to:

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can also manage your Google Ads settings through Google Ads Settings.

12. Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and deliver personalized advertisements on Facebook and Instagram. The Facebook Pixel collects information about your actions on our website, which may be used to show you relevant ads on Facebook platforms.

You can control the ads you see on Facebook through your Facebook Ad Preferences.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Expert Cleaning Services Melbourne
ABN: 20001541
Address: 96C Pacocha Crossing, Lake Laurelfurt, NT 2394, Australia
Phone: +38656796666
Email: info@assadoes.com
Website: https://assadoes.com

13. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

For marketing communications, we will obtain your explicit consent before sending promotional materials. You can withdraw your consent at any time by following the unsubscribe instructions or contacting us directly.

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